Helpdeskphp - Help Desk Software

Product tour

Quick links

Customers Testimonials
The installation was very easy and the configuration was simple to figure out and use without having to resort to the help from an IT professional." David Evans (Memphis, USA) We were glad to find Helpdeskphp as we had gone through several support ticket systems and none of them were able to suit our needs. This company allowed us to adapt to our specific requirements and the support staff was wonderful. Thank you to the support staff for making this easy for us and our customers." Markus Petersson (Gothenburg, Sweden)


Whitepapers
	Help Desk Software
	Service Desk Management
	Customer Satisfaction
	Help Desk benefits
	Knowledge Management

We provide 3 customer interface to use on your website:Integrated, Onsite, External. The administration remain the same.

Administration
link:. [http://www.yourwebsite.com/[folder_where_system_installed]/admin/

Visitor side
Interface 1 - Integrated
a) install the system
b) paste the code we provide between the [HEADER](top) and [FOOTER](bottom) on your "Contact" page
c) when visitors click on "Contact" they stay on your website (system fully integrated)

Interface 2 - Onsite
a) install the system
b) add a link "Contact" on your website. [http://www.yourwebsite.com/[folder_where_system_installed]/
c) when visitors click on "Contact" they stay on your website (ajax window)

Interface 3 - External
a) install the system
b) add a link "Contact" on your website. [http://www.yourwebsite.com/[folder_where_system_installed]/
c) when visitors click on "Contact" they're redirected to the support ticket system