Helpdeskphp is a helpdesk software based in php. Receiving trouble tickets from customers is now easier with this system that includes 3 interfaces, which include External and Onsite as well as Integration. You can reply to trouble tickets, make assignments to staff and get statistics… 

Our help desk system also provides effective management tools that are amazingly simple yet incredibly powerful. You can use it to categorize documents so that they can be easily located as well as other articles and information. You can also add attachments and notes to these documents, making them even more organized. In addition, you can use this helpdesk software to download web pages and save them onto the system, creating your entire knowledge base in an easy way.   
Using web based forms, your customers will be able to easily update their tickets to you through the process of email as well as generate them. This will make it easier for your support staff to track the progress of the requests for support so that they make sure they are completed to the finish and take responsibility for each ticket they work on with regard to customer support.
In addition, this PHP Help Desk Solution has a knowledge base integrated, automatic email notifications and administration reports as well as easy to use search modules to enable your customers to receive the help that they need with regard to the best solutions that will resolve their problems. Our Help Desk software is affordably priced and is all inclusive with features that will improve your business and make it more efficient, especially when it comes to dealing with customer problems.